Maintaining Human Connections in a Digital-First World

Maintaining Human Connections in a Digital-First World

Dillon Nugent shares her insights into maintaining human connections in a digital-first world, the importance of speaking your customer's language and diversifying your portfolio to reduce market risks.

Ian Faison
Ian Faison
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Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link

This episode features an interview with  Dillon Nugent, CMO at Khoros. Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. Dillion is innovating the tech industry with both programmatic and account-based strategies.

On this episode, Dillon shares insights into human connections in a digital-first world, the importance of speaking customers' language, and diversifying portfolios to reduce market risks.

 Key Takeaways

  • The ability to find human connection through digital has changed and enabled how were purchasing and interacting with brands
  • You constantly have to be changing your channels and have a diverse portfolio
  • Find messaging that is really clear and simple, marketing 101 is how you understand and strike that balance

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Maintaining Human Connections in a Digital-First World

Dillon Nugent shares her insights into maintaining human connections in a digital-first world, the importance of speaking your customer's language and diversifying your portfolio to reduce market risks.

Ian Faison
Ian Faison
No items found.
Maintaining Human Connections in a Digital-First World
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link

This episode features an interview with  Dillon Nugent, CMO at Khoros. Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. Dillion is innovating the tech industry with both programmatic and account-based strategies.

On this episode, Dillon shares insights into human connections in a digital-first world, the importance of speaking customers' language, and diversifying portfolios to reduce market risks.

 Key Takeaways

  • The ability to find human connection through digital has changed and enabled how were purchasing and interacting with brands
  • You constantly have to be changing your channels and have a diverse portfolio
  • Find messaging that is really clear and simple, marketing 101 is how you understand and strike that balance

Stay up to date with weekly drops of fresh B2B marketing and sales content.

By registering, you agree that Qualified may process your personal data for events and marketing as set forth in our Privacy Policy
Thank you for subscribing. You’ll start receiving updates for Qualified+ shortly.
Oops! Something went wrong while submitting the form.

Maintaining Human Connections in a Digital-First World

Dillon Nugent shares her insights into maintaining human connections in a digital-first world, the importance of speaking your customer's language and diversifying your portfolio to reduce market risks.

Ian Faison
Ian Faison
No items found.
Maintaining Human Connections in a Digital-First World
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link

This episode features an interview with  Dillon Nugent, CMO at Khoros. Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. Dillion is innovating the tech industry with both programmatic and account-based strategies.

On this episode, Dillon shares insights into human connections in a digital-first world, the importance of speaking customers' language, and diversifying portfolios to reduce market risks.

 Key Takeaways

  • The ability to find human connection through digital has changed and enabled how were purchasing and interacting with brands
  • You constantly have to be changing your channels and have a diverse portfolio
  • Find messaging that is really clear and simple, marketing 101 is how you understand and strike that balance

Related content

Stay up to date with weekly drops of fresh B2B marketing and sales content.

By registering, you agree that Qualified may process your personal data for events and marketing as set forth in our Privacy Policy
Thank you for subscribing. You’ll start receiving updates for Qualified+ shortly.
Oops! Something went wrong while submitting the form.

Maintaining Human Connections in a Digital-First World

Dillon Nugent shares her insights into maintaining human connections in a digital-first world, the importance of speaking your customer's language and diversifying your portfolio to reduce market risks.

Maintaining Human Connections in a Digital-First World
Ian Faison
Ian Faison
|
October 18, 2022
|
X
min read
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link

This episode features an interview with  Dillon Nugent, CMO at Khoros. Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. Dillion is innovating the tech industry with both programmatic and account-based strategies.

On this episode, Dillon shares insights into human connections in a digital-first world, the importance of speaking customers' language, and diversifying portfolios to reduce market risks.

 Key Takeaways

  • The ability to find human connection through digital has changed and enabled how were purchasing and interacting with brands
  • You constantly have to be changing your channels and have a diverse portfolio
  • Find messaging that is really clear and simple, marketing 101 is how you understand and strike that balance
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