When we first launched PiperX in August 2025, we unveiled groundbreaking new innovations that transformed Piper the AI SDR Agent into a superagent who autonomously manages the entire inbound marketing funnel. A cornerstone of this launch was multimodal functionality: Piper’s ability to engage website visitors over video, voice, or text. With this incredible technology, Piper comes to life on the website to have face-to-face conversations.

But we knew our customers wanted an agent that felt like their own. Soon after, we released out-of-the-box avatars to offer more flexibility and customization options; but it wasn’t enough. Now, we’re taking it even further with custom avatars. This gives our customers total control over the visual identity of their AI SDR agent. By simply uploading a static image of your agent, the Qualified platform will convert it into a fully animated agent that boosts website engagement, reinforces brand alignment, and turns video mode into a natural extension of your team. Plus, custom voices will be released this fall, allowing you to fully control the voice of your agent as well. With these new innovations, you no longer need to rely on a generic AI SDR agent—this agent is uniquely yours.

Meet the custom avatars out in the wild.

Not long ago, multimodal website agents didn’t even exist. Now, we have one-of-a-kind AI SDR agents to deliver a cohesive, cross-channel brand experience that is simply unmatched. It’s incredible how quickly our technology is evolving! This is a B2B buying experience unlike anything we’ve ever seen before.

And Qualified customers aren't waiting—they're building their custom avatars and putting them to work. These agents are already showing up on customer websites, making a lasting first impression. Each avatar is a true reflection of the brand behind it: unique, recognizable, and built to engage. 

‍Custom avatars are low effort, high impact.

While the impact of custom avatars is high, building the custom avatar with Qualified is incredibly simple. Within the application, you just upload a static image that meets specific requirements then the Qualified platform does all the heavy lifting. The image is transformed into a dynamic digital agent that can move, speak, and even emote. Moreover, custom avatars aren’t limited to just human personas. You can also use animated characters or even brand mascots, the choice is yours. Once the avatar is designed, it’s ready to activate within the website messenger in just a few clicks.

‍Real customers, real results.

Qualified customers are thrilled about multimodal video and are seeing real business impact: 35% increase in website conversations and 24% increase in meetings booked. With custom avatars, this takes website engagement to a whole new level.

Custom avatars are the future of B2B website engagement, delivering a modern buying experience that fosters trust and brand consistency. This exciting new feature is currently available to all Qualified customers on an Agentic Marketing Plan. If you’re an existing customer, read the help article to learn more and connect with your dedicated Qualified Success Architect to get started today. If you’d like to book time with our sales team, just ask Piper! She’s ready to help at any time. 👉